 Background
Adobe
Reader
(or
Adobe
Acrobat
Reader)
is a
program
that
is
used
to
view
.PDF
files.
You
can
view
files
through
your
web
browser,
or
you
can
download
them
and
view
them
in
the
Adobe
Reader
program.
Download
Before
you
can
view
files
in
Adobe
Reader,
you
have
to
download
the
free
program.
Click
here
to
download
Adobe
Reader
from Adobe.com.
Many new
computers come
with Adobe
Reader already
installed.
Problem:
Strange
error
messages
If
you
get
strange
error
messages
from
Adobe
Reader
when
you
try
to
view
our
PDF
files,
you
may
need
to
uninstall
Adobe
Reader
and
then
reinstall
the
software.
Go
to
Start
>
Settings
> Control
Panel
>
Add/Remove
Programs
and
choose
Adobe
Reader.
Then
download
the
software
and
install
it
again.
Upgrade
Many
errors can be
solved by
upgrading Adobe
Reader. 8.0 is
the newest
version of Adobe
Reader. To
upgrade, follow
the instructions
above for
uninstalling and
downloading
Reader.
Problem:
Blank
screen
If
you
click
one
of
our
PDF
links
and
your
browser
shows
a
blank
screen,
wait
a
few
moments.
Sometimes
there
is
heavy
internet
traffic
and
the
file
takes
a
minute
or
two
to
download.
If
you
wait
a
couple
of
minutes
and
nothing
happens,
go
back
to
the
download
page
and
save
a
copy to
your
desktop
so
you
can
view
it
locally.
Save
a
copy
and
view
it
locally
Right-click
on
the
link
or
image
to
download
the
file,
and
choose
"Save
Target
As"
(or
"Save
Link
As").
Browse
to
your
desktop
and
save
the
file
there.
You
should
see
a
download
message
as
the
file
is
downloading.
You
can
then
go
to
your
desktop
and
open
the
file
to
view
it
locally.
Contact
Us
If you are
still having
problems
downloading the
PDF files,
click here to contact us and
we will email
the files to
you.
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